Cookie Policy
Last updated: 22 May 2026
1. What are cookies?
Cookies are small text files a website saves on your device when you visit it. They're used to remember things like whether you're signed in, your theme preference, and to keep the platform secure. Similar technologies (local storage, session storage) work in much the same way and are covered by this policy.
2. Strictly necessary cookies
CHAIR SOFTWARE LTD(“CHAIR”) sets the cookies below to keep the platform running — sign-in, security, your theme preference. Under UK PECR Regulation 6, strictly necessary cookies do not require prior consent and you cannot opt out of them while using the platform.
| Name | Purpose | Lifetime |
|---|---|---|
chair_session | Keeps you signed in. HttpOnly, Secure, SameSite=Lax. Without it you have to log in on every page load. | 30 days |
chair_theme | Stores your light / dark mode preference so the platform doesn't flash the wrong theme on load. | 1 year |
3. Analytics cookies (with your consent)
We use Google Analytics 4 to understand which pages and features visitors actually use, so we can prioritise what to improve. These cookies are only set if you tap Accepton the cookie banner. If you reject (or don't respond), GA still receives anonymised pageviews from your browser but does not set any cookies and cannot link visits together across sessions. You can change your mind at any time via the Cookie settings link in our footer.
| Name | Purpose | Lifetime |
|---|---|---|
_ga | Google Analytics — distinguishes unique visitors. Anonymised IP. Set only after you accept analytics cookies. | 2 years |
_ga_LBZ0B4TZ5P | Google Analytics 4 — per-property session state. Anonymised IP. Set only after you accept analytics cookies. | 2 years |
chair_cookie_consent_v1 | Local storage entry recording your consent choice so we don't re-ask on every page load. | 12 months |
We use Google Consent Mode v2, which means GA tags respect your choice in real time — there's no delay between you rejecting and the cookies stopping.
4. Third-party cookies
When you interact with certain features, third parties we use may set their own cookies. We do not control these — they're governed by each provider's privacy policy.
- Stripe — payment processing and fraud prevention on pages that show a checkout or card form. See stripe.com/cookie-settings.
- Cloudflare — security cookie (
__cf_bm) used to distinguish humans from bots and protect the platform from abuse. See cloudflare.com/privacypolicy. - Google — only if you choose to sign in with Google OAuth, Google may set cookies during the sign-in flow. See policies.google.com/technologies/cookies.
5. What we do NOT use
- No advertising or remarketing cookies.
- No cross-site tracking pixels (Meta Pixel, TikTok Pixel, etc.).
- No social-media tracking widgets embedded in the site.
- No Google Signals (the cross-device user-graph that GA4 offers as opt-in).
6. Managing your choice
You can change or withdraw your consent to analytics cookies at any time by clicking Cookie settings in the footer. Doing so will re-open the banner with your current choice pre-filled.
You can also block or delete cookies in your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
Blocking the chair_session cookie will prevent you from signing in. Blocking chair_thememeans the platform will default to your system theme each load. Blocking analytics cookies has no effect on the platform's functionality.
7. Changes to this policy
If we change which cookies we use, we'll update this page and bump the “Last updated” date above. Material changes will be communicated by email or a banner on the platform.
8. Contact
Questions about cookies or this policy: [email protected].
See also our Privacy Policy for details on how we handle personal data more broadly.