No-show protection
Your time, protected.
Deposits, saved cards and no-show fees your clients agree to at booking. Your policy is enforced by the software, not by you.
- Agreed at booking
- The deposit and the no-show fee are set out before the booking is confirmed, not after it is missed.
- Reminders first
- Automatic reminders reduce no-shows in the first place, so most fees never need charging.
- Enforced consistently
- Your cancellation window is checked on the server, the same way for every client.
How it works
How it holds the line.
A no-show only costs you when nothing was agreed upfront. CHAIR puts the agreement inside the booking itself.
- 01
Set your policy once.
Decide whether bookings take a deposit, how long your cancellation window is, and what a no-show costs.
- 02
Clients agree at booking.
The deposit is paid to confirm the booking, and a card can be saved on file. Everyone knows the terms upfront.
- 03
The software holds the line.
Your cancellation window is checked on the server, and late cancellations and no-shows can be charged the fee the client agreed to. No awkward conversation.
What you get
The policy runs itself.
Set your policy once. Every booking made after that carries the same terms.
Deposits at booking.
You choose whether clients pay a deposit when they book. The booking confirms when it is paid.
Card on file.
Clients can save a card at booking, so a no-show fee can actually be charged.
Cancellation windows, enforced.
The software enforces your window server side. Late cancellations can be charged under your policy.
No-show fees that stick.
Mark a booking as a no-show and charge the fee the client agreed to at booking.
Reminders come first.
Automatic reminders reduce no-shows in the first place, so most fees never need charging.
Partial refunds, your call.
When you choose to give some money back, you can refund part of a payment rather than all of it.
Fair by design
Firm with no-shows, fair with everyone.
The fee is the backstop, not the plan. Reminders come first, and you decide when to give money back.
Your money, your account.
Every deposit and fee lands via Stripe in your own account, not a platform wallet.
0% commission.
CHAIR takes nothing from your takings. One flat monthly price, whatever you charge.
Related features
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