Client retention
Keep them coming back.
Rebooking nudges, reminders and offers that bring clients back, without you chasing anyone.
- Set per service
- The rebooking interval lives on the service, so a fade and a colour come due at different times.
- Off by default
- Every service starts with nudges switched off. Nothing goes out to a client until you turn it on.
- No per message fees
- Nudges, reminders and offers are included on both plans. There are no message credits to top up.
Rebooking nudges
The nudge does the asking.
Most clients mean to rebook and then life happens. A rebooking reminder catches them at the point they are actually due.
- 01
Set the interval per service.
A skin fade is due every four weeks, a colour every eight. Put the number on the service once and CHAIR keeps track of who is due.
- 02
The nudge comes from CHAIR, not from you.
Your client gets an email and a push notification with a link to book again. No awkward message from your own number, no evening spent texting.
- 03
Off until you switch it on.
Every service starts with nudges off. You decide which ones are worth reminding people about, and you can turn any of them back off.
The whole loop
The rest of the loop.
A rebooking reminder is one part of it. These are the others, and they are all in the same subscription.
They turn up in the first place.
Confirmations and reminders go out automatically for every booking, so the appointment you already have is the one you keep.
See no-show protectionA reason to come back sooner.
Build an offer or a promo code for the clients who have not been in for a while, and share it on your own terms.
See promo codes and offersYou can see if it is working.
Insights shows how many of your clients come back and who your top clients are, so retention is a number instead of a feeling.
See business insightsIncluded, not an add-on
Retention is not an add-on.
Bringing back a client you already earned should not cost you a percentage of them.
All included on both plans.
Rebooking reminders, confirmations, offers and your client list are on both plans, solo and team.
No marketing tier.
There is nothing to upgrade to and no bundle of message credits to top up before you can reach a regular.
No commission on the rebooking.
Bringing back a client you already earned should not cost you a percentage of them.
Get started
Ready to fill next month too?
0% commission, flat £12.99 a month solo, £7.99 per user for teams, minimum 2. Cancel anytime.
Switching from another system? Migration is free.